Terms and conditions
TERMS AND CONDITIONS OF LUCKY TWICE CASINO
LEGAL STATUSLucky Twice Casino is licensed by the Curacao eGaming authority (License Number: 1668/JAZ) and operates within the jurisdiction of Curacao. This license allows us to operate in countries where online gaming is permitted, including but not limited to the United Kingdom.
REGISTRATION AND LOGIN PROCESSTo register on our website, please follow these steps:
- Click the "Register" button on our homepage.
- Fill in your personal details, including email address, password, country, and phone number.
- Accept our Terms and Conditions and Privacy Policy.
- Opt-in or out of promotional emails.
- Confirm your email address by clicking on the link sent to you.
We require KYC/ID verification for all players before allowing withdrawals. This includes providing a valid passport or driver's license and proof of address. Please allow 12-24 hours for our team to verify your account after completing these steps.
GAMES AND SOFTWARE PROVIDERSOur casino features over 2000 games from top software providers, including NetEnt, Pragmatic Play, Play'n GO, Red Tiger, and Evolution Gaming. We also offer a range of game categories, including slots, table games, live casino, jackpot, and crash games.
BONUSES AND PROMOTIONSWe offer a welcome bonus to all new players:
- 100% match up to £500 + 100 free spins on Starburst (£0.10 per spin)
- Opt-in at registration by entering promo code LUCKY100
- Wagering requirements: x20 (deposit+bonus) for cash bonus, x40 for free spins
- Free spins must be used within 7 days
We also offer recurring promotions, including:
- Tuesday Double Blast Cashback (on live losses)
- Saturday Cin-Cin Weekend 77% up to £777 deposit offer (£30+)
Please note that bonuses and promotions may not be available in all countries or jurisdictions.
- VIP AND LOYALTY PROGRAMOur loyalty program rewards players for their deposits and wagers:
- Collect comp-points by making deposits and wagering on our games
- Convert points to rewards, including free spins, personalized withdrawal limits, and birthday rewards
Please note that the terms and conditions of our loyalty program may change at any time.
- PAYMENT METHODS AND BANKING TERMSWe accept a range of payment methods, including credit/debit cards, e-wallets, and cryptocurrencies:
- Minimum deposit: £20 (or equivalent currency)
- Maximum withdrawal: £5,000 per day
Please note that our fee policy is subject to change at any time.
- KEY TERMS AND CONDITIONSThe following terms and conditions apply to all players:
- Wagering requirements: x20 for deposit bonus, x40 for free spins
- Max bet while bonus active: £5 (or equivalent currency)
- Account restrictions: One account per player, must verify identity
- MOBILE AND TECHNICAL FEATURESOur casino is optimized for mobile devices and can be played via our website or app:
- Mobile browser instant-play available
- User experience and speed on mobile may vary depending on device and internet connection
- SECURITY AND FAIR PLAYWe take the security of our players' data seriously and use HTTPS encryption to protect your information:
- RNG and game fairness audited by independent third-party auditors
- Customer support available 24/7 via live chat or email
- RESPONSIBLE GAMBLING FEATURESWe offer responsible gambling tools to help you manage your gaming experience:
- Self-exclusion: Players can exclude themselves from our website for a period of time
- Deposit limits: Players can set limits on their deposits to help manage their bankroll
- Time-outs: Players can take a break from our games for a specified period of time
Please note that our responsible gambling tools may not be available in all countries or jurisdictions.
- ADVANTAGES AND DISADVANTAGESOur casino offers the following advantages:
- Large game selection (over 2000 titles)
- Attractive welcome bonus
- Crypto payment options supported
However, we also have some disadvantages:
- No UK Gambling Commission license → major regulatory risk for UK players
- Numerous player complaints about withdrawal delays and account closure issues
- Responsible gambling tools may not be available in all countries or jurisdictions
- GENERAL CASINO INFORMATIONOur casino is licensed by the Curacao eGaming authority (License Number: 1668/JAZ) and operates within the jurisdiction of Curacao:
- Year founded: 2024/2025
- Operator/parent company: Not publicly confirmed
- Supported languages: English, possibly other European languages
Please note that our casino is not licensed in the United Kingdom and may not be available to players from this jurisdiction.
